Refund policy

At PATCHD, we want you to love your order.

Returns

Due to the hygienic nature of our hydrocolloid pimple patches, we are unable to accept returns or exchanges on opened products.

If your order arrives damaged, defective, or incorrect, please contact us within 14 days of delivery at support@patchdclub.com with your order number and photos of the issue.

Refunds

If your refund request is approved, your refund will be processed to your original payment method within 5–10 business days.

Shipping costs are non-refundable unless the item was faulty or we made an error with your order.

Order Issues

Please inspect your order upon arrival and contact us immediately if:

You received the wrong item.

Your order arrived damaged.

An item is missing.

We'll work to resolve the issue as quickly as possible.

Contact

For any questions regarding returns or refunds, please email:

support@patchdclub.com